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Frequently Asked Questions
What are the rental requirements when picking up the rental?
¿Can I place the deposit guarantee on my debit card, prepaid card or cash?
What is the deposit amount required by the rental Company?
May I use a friend’s or relative’s credit card for the deposit guarantee?
How can I cancel or modify my reservation?
What is the cancellation policy?
Are all taxes and fees included in my reservation?
Which rental companies are located inside and outside of the airport?
Do all rental companies offer a shuttle service?
Can I rent a car if I am under 25 years of age?
What inclusions can I get on my reservation?
Can I modify my reservation once the rental is in use?
How can I include the electronic toll pass system and how much does it cost?
What happens if I return the car late?
Is there an extra fee for modifying my reservation?
Can I rent the car at one location and return it at another?
What payment methods does Miles Car Rental accept?
How can I include an additional driver and how much does it cost?
If I am the only registered driver on the rental agreement, can someone else drive the rental car?
Are there restrictions on driving the rental car into a different country and/or state?
How can I confirm my reservation?
How can I avoid additional charges on my reservation?
What should I do In case I receive additional toll charges?
Does Miles Car Rental apply discounts to AAA Members, Military or Senior Citizens?
What accessories and specifications does my car rental come with?
How can I add an infant seat on my reservation?
Are there any restrictions on the rental car?
Can I use my personal insurance coverage on the rental?
What procedure should I follow in case I am involved in a traffic accident with the rental car?
How does the roadside assistance coverage included in Miles Car Rental rates work?
Can I rent a car for a period longer than 30 days?